Category: Judgment

The Decision Was Made Months Before the Meeting Most consequential decisions are not made in the meeting where they are announced. By then, the room has already decided — informally, unaccountably, and earlier than anyone admits. There is a particular kind of meeting that every experienced operator recognises, even if they rarely name it precisely: the...

The Honest Room On the gap between what is known and what is said — and why most catastrophic decisions happen in rooms full of informed people. In forensic investigation, the first document you learn to distrust is the minutes of the meeting where everything went wrong. Not because the minutes are falsified — though occasionally...